Home > Faculty > Faculty List         James B. Oldroyd     Assistant Professor of Management   82-2-740-1526 / 82-2-740-1503   Information flow, Knowledge capabilities in organizations, Intra-firm networks, Information as a source of innovation and entrepreneurial activities, Performance consequences of using informal verses formal organization     Biography James Oldroyd holds a PhD in Management and Organizations from the Kellogg School of Management, Northwestern University. Dr. Oldroyd holds an MBA and a BA from Brigham Young University. Dr. Oldroyd has researched and written about the challenges organizations face in learning from their customers. He is the co-author of a recent Harvard Business Review article entitled “The Quest for Customer Focus” (Harvard Business Review, April 2005). Dr. Oldroyd’s dissertation work examines the impediments to information flows through informal social networks within organizations. Dr. Oldroyd teaches Negotiations and Leadership at the Kellogg School of Management. He has also taught Strategic Management at Brigham Young University and has developed course material for several topics including: entrepreneurship, leadership and change and organizational structure. Dr. Oldroyd has been involved in numerous advisory projects to corporations. Several of these projects have been focused on developing an organizational strategy for firms that are under pressure from the environment, competitors or internal pressures.