Renu Upadhyay, Senior Vice President and Chief Marketing Officer at Omnissa, delivered a featured lecture at SKK GSB titled “Technology’s Role in the Rollout of AI Across Enterprises.” In light of the new business opportunities and complex associated challenges arising from the rapid spread of AI, she drew on her experience in technology and marketing, discussing how organizations can adopt AI more effectively while managing the new risks.

She highlighted three priorities for successful adoption: defining clear goals, maintaining visibility into how AI is being used, and building strong governance frameworks to ensure safe and responsible deployment. She also asserted that as AI tools spread quickly across workplaces, organizations must pay closer attention to oversight and data security, ensuring that employees do not use AI tools without approval.
She also shared advice for students preparing for AI-driven careers. She advised remaining open to learning and actively exploring new ways to apply AI. She also emphasized the importance of communication: even as AI generates new ideas, articulating those ideas clearly and collaborating with others are indispensable skills. Finally, she reminded students that while deep technical expertise is not always necessary, it is increasingly essential that we all know how to apply AI well in our own field.
This lecture was organized by EMBA alumnus Phil-Hwan Hyun (EMBA 2022), Korea Partner Sales Manager at Omnissa.